Tuesday, May 19, 2020

Team Communication Skills - 1014 Words

Team Communication Skills In addition to good individual communication skills, the team itself needs to form communication skills. Cohen (2008) looks in detail of the communication skills the team should establish for good overall communication. In addition, the article also goes to explain how commutation plays a role in conflict resolution, and what group rules the team should create when conflict occurs. As a team, creating a protocol for conflict management is important. This includes how the team should communicate and behave during a conflict as well (Cohen, 2008). There are several important elements to include in this structured process. The first element is allowing members to speak up and to express feelings with respect. Secondly, is to intervene early to decrease the severity of the problem. Moreover, when the conflict occurs it is critical to establish a goal as to what all team members want and for it to be understood. Finally, the team should always remember to empathi ze with the other members, demonstrate appreciation, and try to understand another’s perception (Cohen, 2008). It is important, however, to remember that reducing conflict can be simple if the team follows an appreciative process. Bushe (1998) goes on in explaining this concept, and explains by using this process it helps the team amplify what they can do, and focus on the positives within a situation. Skills parts of the appreciative process are positivity and being positive to the team,Show MoreRelatedLeadership Skills, High Communications Skills And Good Team Working Ability1282 Words   |  6 Pages In my opinion, managers should have Leadership skills, high communications skills and good team working ability. These certain qualities are most crucial for the managers to run their profit making organization successfully. 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